Privacy Policy

When you contact us through our website, phone, or email to request electrical or lighting services, we may collect the following types of information:

• Your full name and contact information, including phone number and email address
• Your property address or service location within our service areas across Los Angeles and the San Fernando Valley
• Details about the electrical or lighting installation services you are requesting
• Photos or documents you voluntarily submit to help us assess your project or provide an accurate estimate
• Communications you send us through contact forms, email, text, or phone
• Technical data such as your IP address, browser type, device type, and pages visited on our website, collected automatically via cookies and analytics tools

We collect only the information necessary to provide and improve our services. We do not collect sensitive financial data such as credit card numbers directly through our website.

We use the information we collect solely to operate, deliver, and improve our licensed electrical and lighting installation business. Specifically, we use it to:

• Respond to your service inquiries and schedule appointments at your property
• Prepare and deliver accurate project estimates for panel upgrades, LED lighting, EV charger installations, and related services
• Perform, coordinate, and follow up on electrical and lighting installation work
• Send you appointment confirmations, service reminders, or project updates
• Improve the content, performance, and usability of our website
• Comply with applicable California laws, contractor licensing requirements under CSLB License #1137497, and local permit obligations

We do not use your information for automated decision-making, profiling, or unsolicited marketing campaigns. Any communications we send are directly related to services you have requested or inquired about.

LED Guy Service does not sell, rent, or trade your personal information to third parties under any circumstances. We may share your information only in the following limited situations:

• With trusted service partners who assist us in operating our website or delivering services — such as scheduling, payment processing, or customer communication software — under strict confidentiality agreements that prohibit them from using your data for any other purpose
• When required by law, regulation, court order, or government authority, or to protect the rights, safety, or property of LED Guy Service or our clients
• In connection with a business transfer, merger, or acquisition, in which case your data would remain subject to this Privacy Policy
• With your explicit written or verbal consent for any purpose not listed here

Our website may use cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors find and use our site. Cookies are small text files stored on your device by your web browser. They do not give us access to your computer or any information beyond what you choose to share with us.

We may use third-party analytics tools such as Google Analytics to collect aggregated, anonymized data about site traffic, referral sources, and usage patterns. This data does not identify you personally and is used solely to improve our website content and performance.

You can control or disable cookies through your browser settings at any time. Disabling cookies may limit some functionality of our website but will not prevent you from contacting us or requesting a service estimate.

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses industry-standard SSL encryption to secure data transmitted between your browser and our server.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law and contractor record-keeping obligations. When information is no longer needed, we dispose of it securely.

While we work hard to protect your data, no method of transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security and encourage you to contact us directly by phone if you have concerns about sharing sensitive information online.

Because LED Guy Service is based in California and serves clients throughout Los Angeles and the San Fernando Valley, the California Consumer Privacy Act (CCPA) applies to how we handle your personal information. As a California resident, you have the right to:

• Know what categories of personal information we collect about you and how that information is used or disclosed
• Request access to the specific pieces of personal information we have collected about you
• Request deletion of your personal information, subject to certain exceptions permitted by law
• Opt out of the sale of your personal information — we do not sell personal data under any circumstance
• Not be discriminated against for exercising any of your CCPA privacy rights

To exercise any of these rights, please contact us at Jorge@ledguyservice.com or call (818) 588-7819. We will respond to verified requests within 45 days as required by law.

Our website may contain links to third-party websites and platforms such as Google Maps, Google Reviews, Yelp, and social media channels including Instagram and Facebook. These links are provided for your convenience and reference. LED Guy Service is not responsible for the privacy practices, content, or data handling of any third-party website.

We encourage you to review the privacy policy of any external site before submitting personal information. Our Privacy Policy applies only to information collected through www.ledguyservice.com and our direct communications with clients.

Our website and services are intended for adults and business clients seeking licensed electrical and lighting services. We do not knowingly collect personal information from children under the age of 13. If you believe that a child has submitted personal information to us through our website or contact forms, please contact us immediately at Jorge@ledguyservice.com and we will take prompt steps to delete that information from our records.

LED Guy Service may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable laws. When we make material changes, we will update the effective date at the top of this page. For significant changes, we may also notify clients directly by email where appropriate.

We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.